Broadband & Satellite – E-commerce
CHALLENGE
[create online store, generate new revenue]
Client needed improved technical and business strategy including partnerships and e-commerce capability.
SOLUTION
Delivered partner programs, pricing, and commercial content services to a leading global broadband and internet provider. A key contribution was developing an e-commerce presence to produce new revenue streams. This was achieved by driving the cross-departmental teams in integrating company website, database, and accounting systems. Other work involved review systems, analysis & design for online application, user interface design, database integration.
RESULT
Created new revenues and markets
Increased customer satisfaction and access to company's digital service
Added new partners & channels for strategic growth benefits. |
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